Every generation bemoans the one that came before them and the one that follows them. Baby Boomers were horrified at some of the things Generation X said and did. Now Baby Boomers and Generation X have something in common, they both don’t quite get this latest generation, The Millennials (also known as Generation Y, made up of those born between the 1980s and 1990s). So let’s take a look at what makes this group tick and see if there is common ground between the three generations.
We all want it, we all need it, and one group (Millennials) feel like they deserve it . . . a lot of it. They want to be wealthy, very wealthy. If we all were being honest, we would probably admit that having a lot of money would be welcomed with open arms into our lives. Making it a goal and focusing on making more of it might be the reason this generation pushes all of us to rethink how much we can make and how long it should take.
They say the older we get the more conservative we become. When the people hiring (managers) are older, they want to see some maturity and some of the things posted on social media sites are scary when seen through the eyes of an employer. Years ago we experienced for the first time something called “Casual Fridays”. Now every day is casual day, and it’s still true you get respect by respecting yourself and how you look, talk, and carry yourself.
MAKING A STINK
We all want to be treated well by those we do business with. The fact that Millennials are masters at social media and can “make a stink” if they are treated poorly by a person or company could end up improving service for us all. Generation Y has higher expectation of what a good customer experience should be, and when they are treated well they will likely return.